Continuance intention of e-government service: A study of tax e-filing system in Malaysia

Governments in every country including Malaysia have spent huge amount of money for the development of electronic government services generally and specifically in tax e-filing system to ease the government services. Despite increases in investments and expenses in the development of e-government services and considering low level usage of this service compared to its availability is an important issue to be considered. At this vein, investigating the continuance intention of tax e-filing system is important, as the more citizens continuously use the tax e-filing system, the more operation and management cost could be reduced, to achieve target of usage by taxpayers in near future and for the success of this system. As such, aim of this research is to investigate the influence of trust, perceived system quality and perceived information quality on continuance intention of tax e-filing system among taxpayers in Malaysia. The results of this study were obtained from 425 taxpayers in Malaysia by using the Structural Equation Modelling (SEM) AMOS. Overall, most of the hypotheses developed were supported with the acceptable beta value between 2.857 to 12.453. The study found that perceived usefulness, trust, perceived system quality and satisfaction have significant positive influence on continuance intention of tax e-filing system, while, perceived information quality has insignificant influence on continuance intention of tax e-filing system. On other hand, trust, perceived system quality and confirmation have significant influence on satisfaction. Additionally, satisfaction was found mediates the relationship between trust and continuance intention, and perceived system quality and continuance intention. Hence, the finding of this study imply that full benefits and success of the e-filing system cannot be realized without continued usage as an e-government service can be considered success if a significant number of users move beyond the initial adoption and use the e-government services on a continual basis

The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia

In the current globalization arena, government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.For that governments in each countries including Malaysia have been spent huge amount of money for the development of electronic government (e-government) and specifically in e-filing system to ease the government services.At this vein, investigation on factors that influences continuance intention is important because ineffective usage of e-government service after initial adoption caused undesirable cost and waste of development of particular e-government service. Most of the prior studies focused more on individuals' adoption intention of e-government services, however, there are limited empirical studies that focused on continuance intention which is about what happens beyond the initial adoption stage in e-government studies and particularly in e-filing context in Malaysia.Thus given the paucity of research on continuance intention, this study attempts to examine the influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system using a review of literature

Exploring the influence of trust and perceived system quality on continuance intention toward e-filing system of Malaysian e-government service. A literature review

In the current globalization arena, organizations are competing each others to survive in this era. At the same time government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.Moreover, as the citizens become more internet savvy and have experienced of good quality of electronic services (e-services) from private sectors; this caused citizens' to expect the same high standards of e-services from government agencies in the delivery of public services.For that governments in each countries including Malaysia have been spent huge amount of money for the development of electronic government (e-government) and specifically in e-filing system to ease the government services.Thus, at this vein continuance intention towards e-government services deems to be important as ineffective usage of e-government service after initial adoption caused undesirable cost and waste of development of particular e-government service

Integrating innovation and technology in enhancing teaching and learning entrepreneurship education in public universiti of higher learning

This article studies to improve innovation and innovation in entrepreneurship education reveals the need for engaging teaching methods in this field.Entrepreneurship education has been measured one of the main instruments for improving the entrepreneurial attitude of both potential entrepreneurs and new growth.Some researchers have found that exposure to technology in entrepreneurship education widespread increase entrepreneurial intentions participants.Several empirical studies find methods of teaching and learning approach using technology integration will enhance the entrepreneurial intentions among students. Technology Entrepreneurship Education is not only about the transfer of knowledge, but also facilitate the creation of knowledge; and it is not just about cognitive knowledge of a scientific field, but also the ability to find new opportunities and venture creation process

Teaching and learning innovation in entrepreneurship education: A systematic review of the evidence

Innovation in education and entrepreneurship training has been introduced.It was first introduced by Myles Mace at Harvard University through entrepreneurial subjects (Katz, 2003).Until now there are several types of entrepreneurship training conducted in universities and colleges in the United States. These statements are based on the existence of 200 subjects who had been taught in more than 1,600 pieces of these institutions.It includes 277 institutions that provide a venue for entrepreneurial activity, 44 institutions are related to academic research on entrepreneurship and more than 100 hundred founders and financiers for the development of entrepreneurship (Kuratko, 2005)

The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia

In this twenty first century, organizations are competing each other‘s to survive in this globalization arena.Not only organizations, government sectors of each countries also facing challenges and keep on finding the best ways to provide the better government services to their citizens. For that government agencies increasingly explore and giving priority for information and communication technologies (ICTs) to improve, advanced the delivery and dissemination of government services and information (Azmi,Kamarulzaman, & Hamid, 2012; Chen, 2010) by using internet as a powerful tool to deliver government services via electronic means (Wangpipatwong, Chutimaskul, & Papasratorn, 2009) to the benefits of citizens and organizations.As the tremendous growth of internet users worldwide (Internet World Statistics, 2013), affordability and accessibility of ICT (Ahmad, Markkula, & Oivo, 2013) offers government a new medium to reach their citizens (Ahmad et al., 2013) and transformed the delivery of services from traditional services (manual method) to electronic means (Satapathy, Mahapatra, Patel, Biswas, & Mishra, 2014).Thus, to cater the citizens' needs and to take priority of speedy growth of internet popularity government launches electronic government (e-government) services (Vathanophas, Krittayaphongphun, & Klomsiri, 2008) for the benefits of citizens and government

Prospective observational cohort study on grading the severity of postoperative complications in global surgery research

Background The Clavien–Dindo classification is perhaps the most widely used approach for reporting postoperative complications in clinical trials. This system classifies complication severity by the treatment provided. However, it is unclear whether the Clavien–Dindo system can be used internationally in studies across differing healthcare systems in high- (HICs) and low- and middle-income countries (LMICs). Methods This was a secondary analysis of the International Surgical Outcomes Study (ISOS), a prospective observational cohort study of elective surgery in adults. Data collection occurred over a 7-day period. Severity of complications was graded using Clavien–Dindo and the simpler ISOS grading (mild, moderate or severe, based on guided investigator judgement). Severity grading was compared using the intraclass correlation coefficient (ICC). Data are presented as frequencies and ICC values (with 95 per cent c.i.). The analysis was stratified by income status of the country, comparing HICs with LMICs. Results A total of 44 814 patients were recruited from 474 hospitals in 27 countries (19 HICs and 8 LMICs). Some 7508 patients (16·8 per cent) experienced at least one postoperative complication, equivalent to 11 664 complications in total. Using the ISOS classification, 5504 of 11 664 complications (47·2 per cent) were graded as mild, 4244 (36·4 per cent) as moderate and 1916 (16·4 per cent) as severe. Using Clavien–Dindo, 6781 of 11 664 complications (58·1 per cent) were graded as I or II, 1740 (14·9 per cent) as III, 2408 (20·6 per cent) as IV and 735 (6·3 per cent) as V. Agreement between classification systems was poor overall (ICC 0·41, 95 per cent c.i. 0·20 to 0·55), and in LMICs (ICC 0·23, 0·05 to 0·38) and HICs (ICC 0·46, 0·25 to 0·59). Conclusion Caution is recommended when using a treatment approach to grade complications in global surgery studies, as this may introduce bias unintentionally